Thank you for shopping at cartridgedirect.com.

 We want you to have a simple and easy shopping experience with us. 
Our goal is to swiftly get you your high quality products so that you can get back to your important and busy life without any hassle. 

1. The quickest way to shop is to use our search function to find what you need by printer model or part number. 
   
2. When you click on an order button that product is placed in your shopping cart, which will appear at the right of your screen. You never have to worry about losing the contents of your shopping cart. You can surf all over the site and it will keep what you selected. When you are done shopping and ready to checkout, simply click the "Checkout" button. 
   
3. Always be sure we have the correct and current billing address for your credit card so your order can be processed. 
   
4. All orders are shipped by either USPS Canada Post or UPS. If you live in the USA or Canada and have not received your order within 7 days, or 8 days for all other countries, please contact our customer service department at support@cartridgedirect.com. 
   Most of our customers receive their orders within just a few working days.